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This hot new hangout has
already drawn a strong following from fun-seekers and professionals
alike due to its winning combination of great food, innovative drinks
and all-round top notch service.
WiP managed to top this
year's Horeca School of Excellence by winning the prestigious Platinum
Award, edging out over 40 other participating outlets by being the best
overall outlet in terms of customer service, product knowledge and
having a high degree of participation from staff and management alike.
The owners of WiP as
well as a string of other popular establishments in Kuala Lumpur and
Singapore, Fred Choo and Michele Kwok were pleasantly delighted with
their win.
'We did not expect to
win this accolade, since we had only resumed operations a couple of
months ago. However, it is really testament to the hard work that our
team has put in that have earned this well-deserved win. Their passion
and drive for success is something I really appreciate and want to
recognize," said Choo.
The Horeca School of
Excellence is a specially-tailored nationwide program for staff of
restaurants, bars, night entertainment outlets. It aims to develop and
enhance the skills of participants in areas such as communication with
guests, serving techniques, beer, wine and coffee knowledge,
salesmanship, showmanship and F+B skills.
Having sent 13 of their
staff members from WiP for the Horeca School of Excellence program, both
Choo and Kwok were well impressed with the effect that the training had
on their team of personnel.
"Overall, I feel that
the way the HSE syllabus modules are designed is very much related to
the skills and knowledge that is required to succeed in the F+B
industry, and it helps to reinforce the training that they receive
in-house," said Kwok.
"Now that WiP is up and
running in full swing, we've got plans for some of our other outlets,
including a revamp of 7atenine in KL as well as a concept change of
7atenine Singapore. You can be sure that we're always looking for ways
to provide our customers with the best F+B experiences," Kwok added. |
